Cleveland Clinic and Zipline Partner to Revolutionize Medical Delivery with Drones

BY Liz Gibson
2 November 2023

Cleveland Clinic, one of the leading healthcare institutions in the United States, is teaming up with Zipline, a pioneer in instant logistics and unmanned aerial vehicle (UAV) transport services, to bring innovative medical delivery solutions to patients’ doorsteps. This groundbreaking partnership is set to redefine the way patients receive their medications and other healthcare essentials, promising enhanced accuracy, efficiency, and sustainability.

A New Era in Medical Delivery

Credit: Cleveland Clinic

The collaboration between Cleveland Clinic and Zipline is set to launch in 2025, with the primary focus on using drones for delivering essential medications directly to patients’ homes. This marks a significant shift from traditional methods of medication and medical supply delivery, which often rely on ground transportation and automotive couriers. The initiative aims to make the process faster, more accurate, and environmentally friendly, ultimately improving the overall patient experience.

Zipline’s Advanced Technology

Zipline, headquartered in South San Francisco, has been a prominent player in the UAV transport industry since 2016. They have unveiled their cutting-edge P2 drone platform, which is set to be a game-changer for medical deliveries. This second-generation system boasts impressive capabilities, including the ability to cover a 10-mile distance in just 10 minutes. Such speed and efficiency are crucial for ensuring that patients receive their medications and supplies promptly, even in densely populated urban areas.

How It Works

Credit: Cleveland Clinic

The process is straightforward yet highly efficient. When a prescription or medical supply is ready for delivery, a trained technician at a Cleveland Clinic facility will load it onto the drone. The drone will then autonomously take off, reaching an altitude of 300 feet as it heads towards the patient’s residence. Once it arrives, the drone will deploy an autonomous delivery droid, which can navigate to the precise location, even to areas as small as a patio table or the front steps of a home, ensuring that the package reaches the patient safely. After successful delivery, the drone will return to its dock. Patients will have access to real-time tracking capabilities, allowing them to monitor the progress of their deliveries.

 

A Commitment to Sustainability

Bill Peacock, Chief of Operations at Cleveland Clinic, emphasized the institution’s commitment to finding cost-effective and reliable solutions that alleviate the challenges of medication delivery.

“Not only are deliveries via drone more accurate and efficient, but the technology we are utilizing is environmentally friendly” – Bill Peacock.

The drones used in this system are small, electric, and use minimal energy for their deliveries, making them a sustainable choice for healthcare logistics.

 

Expanding Services

While the initial focus of this partnership is on delivering medications, the program is set to expand to encompass a wider range of healthcare items. This includes lab samples, prescription meals, medical and surgical supplies, and items required for hospital-at-home services. With the promise of Zipline’s P2 platform, these expanded services will further revolutionize how healthcare items are transported to patients in need.

 

A Bright Future for Healthcare Accessibility

The collaboration between Cleveland Clinic and Zipline represents a significant step forward in improving healthcare accessibility and service delivery for patients in the Cleveland area. As 2025 approaches, Cleveland Clinic is gearing up to work closely with government officials to ensure full compliance with safety and technical requirements for drone delivery. The installation of docking stations and loading portals for the drone system will also begin at this time.

In a world where healthcare is rapidly evolving, this innovative partnership is poised to revolutionize the way patients receive their medical supplies, making it faster, more efficient, and environmentally responsible. With the commitment of both Cleveland Clinic and Zipline, patients can look forward to a brighter and more convenient future in healthcare delivery.

Join a global community of

100,000+

drone enthusiasts.

Subscribe

Drone Pilot's Guide to DJI Mini 4 Pro

  • Navigate the DJI Fly app and flight modes with ease
  • Adjust camera and safety settings for better control
  • Understand intelligent flight features and how to use them
  • Avoid common beginner mistakes
  • Get the most out of your drone—without the guesswork

Drone Pilot's Guide to DJI Air 3S

  • Navigate the DJI Fly app and flight modes with ease
  • Adjust camera and safety settings for better control
  • Understand intelligent flight features and how to use them
  • Avoid common beginner mistakes
  • Get the most out of your drone—without the guesswork

Hands-On Flight Training

$295

400+ 5-Star Reviews

  • Team up with a knowledgeable, friendly instructor at a convenient outdoor spot — like a park or athletic field
  • Fly a top-rated drone provided for you, or bring your own to get personalized guidance
  • Spend most of your time in the air with hands-on practice — learning about composition, camera angles and cinematic motion
  • Explore the DJI Fly app and learn how to use camera settings like ISO, shutter speed and aperture
  • Unlock the power of Intelligent Flight Modes to fly smoother, smarter, and with less stress
  • Get access to our Aerial Photo & Video online course with additional exercises and pro-level editing workflows – using Snapseed, Photopea, Adobe Lightroom, DJI LightCut, and Premiere Pro

Aerial Photo & Video for Drone Pilots

$179

3,500+ 5-Star Reviews

  • How to dial in the right camera settings like ISO, shutter speed, and aperture
  • The best angles & altitudes for different types of shots (real estate, landscapes, cityscapes, and more)
  • The secret to cinematic drone motion that makes your footage feel like a Hollywood movie
  • How to enhance colors, remove distractions, and sharpen details – even in tricky lighting
  • Pro-level editing workflows – whether you’re using Lightroom, free tools, or mobile apps

The Recreational UAS Safety Test

Free

150+ 5-Star Reviews

  • Required for U.S. recreational flyers of drones
  • Launched June 2021 by the FAA
  • Takes about 30 minutes to complete
  • No prior drone knowledge needed
  • Test allows unlimited attempts to pass

Drone Mapping Essentials Workshop

$799

3,500+ 5-Star Reviews

  • Expert instruction from expert drone pilots with over 100 hours of flying experience
  • Hands-on training of live data capture and how to process deliverables for your clients
  • Peer-to-peer networking with other professional drone pilots in the mapping industry
  • Free access to the online course, Drone Mapping Essentials

Flight Skills for Drone Pilots

$99

75+ 5-Star Reviews

  • 16 engaging video lectures with key takeaways
  • Action items with concrete steps so you put into practice what you learn
  • Pre-flight checklists to help you plan your flights
  • Resource links to websites, products and software for further learning and discovery

Drone Business & Mapping Bundle

$617 $397

3,500+ 5-Star Reviews

  • Drone Pilot Ground School
    1. 1:1 support with a Part 107 exam success coach
    2. Study 100% online at your own pace
    3. Unlimited practice exams with 400+ real FAA test questions
  • Drone Mapping Essentials
    1. 100+ instructional videos focused on real-world application with high-quality videos
    2. Downloadable resources like data capture checklists to utilize in your missions
    3. Monthly live instruction with course instructor, Dylan Gorman, to go deeper on topics where you need more clarification
  • The Drone Business Blueprint
    1. Expert instruction from industry veteran, Eno Umoh, who brings real-world experience in building successful drone businesses.
    2. 14 Comprehensive modules covering everything from business setup to marketing strategies
    3. 30 Downloadable resources to apply your learning immediately

Hands-On Flight Training

$295

400+ 5-Star Reviews

  • 45-60 minutes of hands-on flying time to master orientation and flight maneuvers tailored to your skill level
  • Learn how to handle obstacles such as lost GPS, low battery charge or emergencies
  • Practice flying under various intelligent flight modes
  • Ask questions about regulations, software, flight operations management, and more

The Drone Business Blueprint

$119

3,500+ 5-Star Reviews

  • Expert instruction from industry veteran, Eno Umoh, who brings real-world experience in building successful drone businesses.
  • 14 Comprehensive modules covering everything from business setup to marketing strategies
  • 30 Downloadable resources to apply your learning immediately
  • AI tools and techniques to boost productivity and streamline your operations

Commercial Drone Business Bundle

$418 $334

4,000+ 5-Star Reviews

  • Drone Pilot Ground School
    1. 1:1 support with a Part 107 exam success coach
    2. Study 100% online at your own pace
    3. Unlimited practice exams with 400+ real FAA test questions
  • The Drone Business Blueprint
    1. Expert instruction from industry veteran, Eno Umoh, who brings real-world experience in building successful drone businesses.
    2. 14 Comprehensive modules covering everything from business setup to marketing strategies
    3. 30 Downloadable resources to apply your learning immediately

Drone Mapping Essentials

$199

3,500+ 5-Star Reviews

  • 100+ instructional videos focused on real-world application with high-quality videos
  • Downloadable resources like data capture checklists to utilize in your missions
  • Quizzes to test your knowledge so you can succeed in the field
  • Monthly live instruction with course instructor, Dylan Gorman, to go deeper on topics where you need more clarification

Drone Pilot Pro Bundle

$713 $499

3,500+ 5-Star Reviews

  • Drone Pilot Ground School
    1. 1:1 support with a Part 107 exam success coach
    2. Study 100% online at your own pace
    3. Unlimited practice exams with 400+ real FAA test questions
  • Drone Pilot Skill Builder
    1. 16 engaging video lectures with key takeaways
    2. Action items with concrete steps so you put into practice what you learn
  • Hands-On Flight Training
    1. 45-60 minutes of hands-on flying time to master orientation and flight maneuvers tailored to your skill level

Drone Pilot Ground School

$299

4,000+ 5-Star Reviews

  • 1:1 support with a Part 107 exam success coach
  • Study 100% online at your own pace
  • Unlimited practice exams with 400+ real FAA test questions
  • Personalized study plans, virtual flashcards, and 12-page cram sheet
  • Weekly webinars on acing the Part 107 exam and monthly webinars to elevate your journey post-certification